Once a reservation has been confirmed, any cancellations or changes must be communicated to us via email or phone. The following penalties shall be imposed for a cancellation, shorten stay, or changing dates:
Note:Rescheduling and Date Changes: Any changes to existing bookings depend on room availability and confirmation shall be subject to approval by JSK Mantanani Island Resorts. New rates will apply based on the date of your rescheduling request.
1. For safety or commercial reasons, in the event of inclement weather which results in the cancellation of the last boat to JSK Mantanani Island Resorts; Guests may be allowed to reschedule or obtain a full refund of the booking, at the sole discretion of JSK Mantanani Island Resorts. 2. Save as set out above, JSK Mantanani Island Resorts will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations that is caused by an event outside of our control.
1. Any eligible refund request will be processed within minimum of thirty (30) days from the date of cancellation. The refund process may take longer during peak seasons, due to the increase in transaction volume.
Plan Your Journey to Paradise
For the best experience, please make your reservation at least 24 hours before arrival.
📍 Destination: JSK Rampayan Jetty, Kota Belud
🕐 Drive Time: Approximately 1 hour 45 minutes
⚠️ Please plan to arrive before 1:15 pm for registration
Lorem ipsum dolor sit amet, consectetur adipisicing elit. Tempore incidunt molestias, vitae recusandae error ipsam
Apologies, but it seems you've reached us outside of our operating hours. We're available to assist you from7:00 AM to 11:00 PM Malaysia local time (GMT+8)Please feel free to try again during this time.Alternatively, you can reach out to us via email at [email protected]We appreciate your understanding and look forward to connecting with you soon!
Monday-Friday
Office Hours : 8:00AM-5:30PM
After Hours : 5:30PM-11:00PM
Sunday & Public Holiday
Office Hours : 7:00AM-11:00PM
HQ: +6088263388
Reservation : +60128828930
Front Office : +60138800265
Email : [email protected]
Resort Policies
General Safety Rules
Best Rate Guarantee Policy
Privacy Statement
Payment Terms
© Copyright 2021-2024 JSK Mantanani Island Resorts Sdn. Bhd. All Rights Reserved, Designed by JSK MARCOM Department